Frequently Asked Questions


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What is a Property Managers responsibility?

  • Agent for the landlord (owner)
  • Prepare properties for renting
  • Inspect properties before, during, and after a lease term
  • Market properties
  • Make properties available for prospective tenants to view
  • Receive and Screen applicants
  • Coordinate lease signings and lease renewals
  • Maintain the investment property
  • Provide administrative and financial property management
  • Log correspondence in the property management system
  • Correspond with owners and tenants
  • Coordinate utility payments during the make ready process


    Why should I choose your company instead of another?

     We Communicate Timely and Accurate Information

    . We provide a timely turnaround of your vacant properties so they can be re-rented quickly while ensuring the best market rent available. We keep expenses low by providing maintenance services through our own maintenance staff instead of using more expensive contractors. We handle all tenant calls for maintenance, supervising and inspecting all major repairs of the homes.

    Leasing Services for Your Rental Property:

    • Aggressive Marketing of Your Rental Property
    • Prospective Tenant Screening
    • Preparation of Lease Contracts for Your Rental Property

     Our Management Services we provide for your Investment Property:

    • Collection of Security Deposits and Monthly Rents
    • Move-In/Move-Out Inspection of Your Rental Property
    • GET & TAT prep and filing
    • Preparation of Monthly Statements
    • and so much more

    Maintenance Services for Your Rental Property:

    • Response to all Tenant Requests
    • Coordination of Contractors
    • Complete repairs as requested of Your Rental Property
    • Recommendation of Improvements of Your Rental Property
    • Also offering  housekeeping yard and pool care.

    How does a Property Inspections work?

    Inspections are recommended to determine preventative maintenance (if any) to the property. Regular inspections of the property are completed by the property manager and maintenance team when taking on the rental, midway through a lease term, and when a tenant moves out, and any other time as requested by the owner.

    What are the most common mistakes made when buying an investment property owners?

    1. Purchasing a property in poor condition.

    • The amount of corrections to make it rentable to potential tenants can consume every bit of profit made available by a tenant occupying the property.

    2. Requesting a rent amount that is too high.

    • This could leave you with long term vacancies. Tenants in the rental market have a good idea of what current rents should be.

    3. Not keeping an open mind regarding applicants

    • On average, tenant prospects have lower credit scores than the applicants from a few years back due to the changing economy.

    4. Failure to take advice from your property management company.

    • Years of experience introduced us to almost every obstacle rental ownership may present. Trust in your management company. We are here to protect your best interest.

    5. Not addressing tenant concerns in a timely manner.

    • Failure to respond to tenant requests can create additional issues for a rental owner. The rental market is highly competitive and tenants in the same area talk with each other. Failure to respond can lead to a search for better managed living opportunities.

    How much will my investment property lease for?

    It will be determined by the condition of the property, location, and the rental rates for competing homes in the immediate area. Please contact our office and we can discuss this with you as it relates to your specific property.

    How will you find tenants for my property?

    Your property, along with photos, will be advertised on our website, craigslist, and a few other outside sources. We also have the leading screen system for applicants.  A property Information Sheet will be prepared for your property with all the necessary information

    What is usually looked for in tenants?

    1. Good credit history - ability to pay the rent 
    2. Stability of employment –
    3. 5 Personal or business references
    4. Avoid overcrowding - ask about the number of people who will be living in the property. Overcrowding can cause excessive wear and tear.
    5. Proof of identity – copy of legal form of identification.

    Who handles the middle of the night calls?

    We are on call 24 hours a day. That’s why you hired us!